The complete guide to AI-led change.
Everything a modern change practitioner needs — frameworks, prompts, worked examples and decision tools — in one 65-page playbook designed to uplift your entire change practice.
- The full GEROA™ framework for safe, effective AI adoption
- Ready-to-use prompts across the whole change lifecycle
- Worked examples — comms, engagement, impact assessment
- Decision tools for where AI helps, and where it doesn’t
- Leading AI-led change tools explained and simplified
Choose how you want to read.
Access the playbook online for free, take it with you on Kindle or tablet, turn the pages of the paperback, or order the premium full-colour hardback.
Free online playbook
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Why this playbook
Built to uplift your entire change practice.
Most change teams are experimenting with AI — but few know how to apply it in a structured, defensible way. This playbook closes the gap.
A complete operating manual
Not a list of tips. A full, end-to-end methodology covering every stage of the change lifecycle — diagnose, design, deliver, sustain.
Practical, immediately usable
Every chapter ships with prompts, templates and decision tools you can drop into your next stand-up — not theory you have to translate.
Grounded in real delivery
Drawn from hundreds of programs across banking, government, energy and tech — not generic AI hype repackaged for change.
Safe and defensible
The GEROA™ framework gives you the guardrails, governance and risk language to take AI-led change to your CIO, CRO and exec sponsor.
Designed for your team
Use it solo, share it with your squad, or run it as a chapter-by-chapter uplift program across your entire change function.
A career-defining capability
AI fluency is the dividing line in change management this decade. The playbook puts you on the right side of it — credibly.