AI-Led Change Management Webinar Series
Four weeks, four sessions. A different way of thinking about AI and how it applies to change management.
Register belowBusy or in a different time zone?
The 8 Characters of AI
Free 45-minute live webinar
Runs in Microsoft Teams — no account needed, and you're muted and off-camera throughout. Joining details sent by email.
Many people have tried AI, been impressed for an afternoon, and then returned to familiar ways of working. Not because the technology failed, but because most of them have never been given a useful way to understand what AI actually is—or the different roles it can play in our work.
This session introduces eight characters. Together, they provide an easy-to-understand lens for thinking about AI: what it can do, how it behaves, and where it can create value in change management and everyday work (and life).
This session is designed for change leaders, practitioners, and anyone who wants to use AI more meaningfully in their work.
- A clear understanding of the eight distinct AI characters and why each one matters.
- An understanding of where the GEROA™ framework fits and how it will carry through the rest of the series.
- Examples of how to apply the lens to your own work, based on the realities of change management delivery.
Nobody Read Your Comms
Free 45-minute live webinar
Runs in Microsoft Teams — no account needed, and you're muted and off-camera throughout. Joining details sent by email.
Your message was accurate. It was approved. It reached the intended audience—and still, almost nobody engaged with it. Not because the content was wrong, but because it arrived as another attachment in a week already overflowing with attachments.
This session explores the gap between sending and landing. You will see how AI can transform familiar program content into communication people are more likely to notice, understand and genuinely listen to.
This session is designed for communications leads, change managers, and anyone who is interested in using AI to engage stakeholders in a more interesting and more exciting way.
- A way to create digital avatars so you can share your sponsor’s message personally to every audience—without taking over their diary.
- An easy way to adapt one message for several audiences without it reading like mail merge.
- A quick way to test how your message may land with a particular audience before you send it.
Seeing What Others Miss
Free 45-minute live webinar
Runs in Microsoft Teams — no account needed, and you're muted and off-camera throughout. Joining details sent by email.
We all know impact assessments can take weeks or months, learn how to greatly reduce this with AI.
Then build a change companion — an agent that answers your people's questions — and see the many other ways agents can be put to work across change management.
This session is designed for all change practitioners. It is valuable for anyone who is interested in understanding how AI can be used to synthesise information or learn how to create an agent in Microsoft Teams.
- Knowledge of how to create a change companion leveraging the power of agents in Microsoft Teams.
- A clearer sense of where AI can expose overlooked evidence — and where it is confidently wrong.
- A structured way to challenge your assessment, identify what may be wrong, and decide which impacts actually matter.
Doing more than the old work faster
Free 45-minute live webinar
Runs in Microsoft Teams — no account needed, and you're muted and off-camera throughout. Joining details sent by email.
Learn how to build working tools instead of just documents — creating a live change management dashboard without writing a single line of code.
Then we bring the whole series together and show how it all fits within the GEROA™ framework and cover the difference between AI-assisted change versus AI-led change.
For anyone ready to stop dabbling with AI and decide what it actually means for how they deliver change.
- A clear view of the GEROA™ framework and how the whole series fits together.
- A sense of where AI can take your practice beyond doing the old work faster.
- An understanding of the difference between AI-assisted and AI-led change and how to implement it.

